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Q: How do I create an account?
A: Click on "Register" button on the homepage, fill in your information, and verify your email address.
Q: I forgot my password. What should I do?
A: Click on "Forgot Password" on the login page, enter your email, and follow the instructions sent to your email.
Q: Can I change my email address after registration?
A: Please contact the admission office to change your email address.
Q: How many programs can I apply for?
A: You can apply for multiple programs, but each application requires a separate application fee.
Q: Can I edit my application after submitting?
A: You can edit your application before payment. After payment verification, changes may require approval from the admission office.
Q: What is the application fee?
A: The application fee varies by program. Please check the admission announcement for details.
Q: How long does payment verification take?
A: Payment verification usually takes 1-2 business days. You will receive a notification once verified.
Q: What file formats are accepted?
A: We accept PDF, JPG, JPEG, and PNG formats. Maximum file size is 5MB per file.
Q: What if my document is rejected?
A: You will receive a notification with the reason for rejection. You can upload a new document to replace it.
Q: Can I upload documents later?
A: Yes, you can upload documents after submitting your application, but make sure to complete all required documents before the deadline.
Q: How can I check my application status?
A: Login to your account and go to "My Applications" section. You can see the current status and next steps.
Q: When will I know if I passed the interview?
A: Interview results will be announced according to the schedule in the admission announcement. You will receive a notification.
Q: What should I do if my application is rejected?
A: You can check the reason for rejection in your application status. You may contact the admission office for more information.
Q: The page is not loading. What should I do?
A: Try refreshing the page, clearing your browser cache, or using a different browser. If the problem persists, contact technical support.
Q: I cannot upload files. What is wrong?
A: Make sure your file size is under 5MB and in the correct format (PDF, JPG, JPEG, PNG). Check your internet connection.
Q: Which browsers are supported?
A: We recommend using the latest versions of Chrome, Firefox, Safari, or Edge for the best experience.
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